Terms of service

Welcome to Travel Insights Bristol, where we specialize in crafting bespoke travel experiences from our base in Yate, Bristol. By accessing or using the services provided by Travel Insights, you are agreeing to comply with and be bound by the following terms and conditions. Please read these Terms of Service carefully as they contain important information regarding your legal rights, remedies, and obligations.

#### Our Services Travel Insights offers comprehensive travel planning services designed to create personalized itineraries that cater to your individual preferences and requirements. We assist with booking accommodation, transportation, tours, activities, and provide expert advice tailored to your desired travel experience.

#### Use of Our Services By using our services, you acknowledge that all travel plans are subject to availability and changes due to unforeseen circumstances or external factors beyond our control, such as weather conditions or changes in local policies. Travel Insights will endeavor to inform you promptly of any necessary adjustments to your itinerary.

#### Client Responsibilities Clients are responsible for ensuring that all personal information provided is accurate and up-to-date. It is also solely the client’s responsibility to obtain all necessary travel documents, including passports and visas where applicable. Clients must adhere to the laws and regulations of the destination countries during their travels.

#### Payments and Cancellations A deposit is required at the time of booking to secure your travel arrangements. Full payment is typically due prior to departure, as specified in your individual agreement. Please review our cancellation policy outlined in your contract for any penalties or refund eligibility should you need to reschedule or cancel your plans.

#### Liability While Travel Insights aims to provide a seamless travel experience, we hold no liability for delays, cancellations, or changes outside of our control that may affect your travel itinerary. We strongly recommend purchasing comprehensive travel insurance for protection against unforeseen disruptions. For any questions regarding these terms or for more detailed information about our services, please contact us directly at [contact details]. By continuing to use Travel Insights’ services, you signify your acceptance of these Terms of Service.

   “Book with Confidence. We are a Member of ABTA which means you have the benefit of ABTA’s assistance and Code of Conduct. All the package and Flight-Plus holidays we sell are covered by a scheme protecting your money if the supplier fails. Other services such as hotels or flights on their own may not be protected and you should ask us what protection is available.”